Terms & Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using this website and mobile application (the "Service") operated by I-Remit. Your access to and use of the Service is conditioned on your acceptance
of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then
you may not access the Service.
Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for any other content or information provided by you and I-Remit
will in no way be responsible should such information you provided turns out to be erroneous.
Links to other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by I-Remit.
I-Remit has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that I-Remit shall not be responsible or liable, directly
or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
No Warranty
The Service, Content and this website is provided "as is" and without any warranty or condition, express, implied or statutory. I-Remit, its subsidiaries, employees, suppliers, vendors, and service providers specifically disclaim any implied
warranties of title, merchantability, fitness for a particular purpose and non-infringement.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide a notice prior to any new terms taking effect. What constitutes a material change will be determined
at our sole discretion.
YOUR USE OF THE SERVICE
Right to Use. We hereby grant you a right to use the Service as expressly provided herein. Only you may access your Account (defined below) via the Service for your own lawful purposes. The components of the Service are
licensed as a single unit, and you may not separate or virtualize the components or install them on devices that are not owned by you. You agree that your right to use the Service is neither contingent on the delivery of any future functionality
or features, nor dependent on any oral or written public or private comments made by us regarding future functionality or features.
Account Creation. In order to open an account ("Account") to utilize the Service, you must complete the registration process by providing us with current, complete and accurate information about yourself. You agree to
provide true and accurate information as required in the registration form about yourself and to promptly update the data whenever necessary to keep it true and accurate. If you provide information that is not true or accurate, we have
the right to suspend or terminate your Account and/or disallow you from using the Web Services.
Responsibility for your Account. You are solely responsible for any and all activities that occur under your Account. You must maintain the confidentiality of any private authentication credentials associated with your
use of the Service (including username and password). You agree to notify us immediately in writing of any unauthorized use of your Account or password, or any other breach of security. You may be held liable for losses incurred by us
or any other user of the Service due to someone else using your username, password, or Account as a result of your failing to keep your Account information secure and confidential. You may not use anyone else’s username, password, or Account
at any time without that person’s express permission.
Restrictions
We reserve the right, in our sole discretion, to: (i) refuse any transaction or limit the amount to be transferred; (ii) require additional information to complete a transaction; and/or (iii) take reasonable measures with respect to a transaction
in an effort to comply with applicable laws and regulations. As a user, you agree not to attempt to circumvent the bounds of the service by entering false information or any other fraudulent means. Third party payments shall not be allowed.
For this purpose, ‘third party payments’ shall pertain to remitters using a bank account in the name of another person in making transactions. The service is offered exclusively for online money transfer. Any other use or attempted use
of the service for commercial purposes, promotion of products and services, or other such purposes, directly or indirectly, by you or by a third party is prohibited. It is also possible that your transaction may be delayed or cancelled
by our effort to verify your identity, validate your information or transaction instructions, and otherwise comply with laws or manage our financial risk. We reserve the right at any time to modify or discontinue all or any part of the
Service.
Cancellation
Any request for Cancellation must be applied (i) within 48 hours from the time the transaction was made, or (ii) the fund involving your transaction has not yet been dispatched (or credited in the case of Notify to Pay) to your beneficiary
at the time your request was received by I-Remit - whichever period comes earlier. Dispatch in this context refers to the time that the transaction instruction leaves I-Remit and sent to the paying institution or intermediary bank (bank,
pay-out center or door-to-door courier). The status of a transaction can be seen in your online transaction tracking and confirmed/verified by I-Remit. Under no circumstance can a cancellation be accommodated upon the lapse of the applicable
period. For any inquiries, you may contact us.
Amendment
Any request for Amendment must be applied (i) within 48 hours from the time the transaction was made, or (ii) the fund involving your transaction has not yet been dispatched (or credited in the case of Notify to Pay) to your beneficiary at
the time your request was received by I-Remit - whichever period comes earlier. Dispatch in this context refers to the time that the transaction instruction leaves I-Remit and sent to the paying institution or intermediary bank (bank, pay-out
center or door-to-door courier). The status of a transaction can be seen in your online transaction tracking and confirmed/verified by I-Remit. Under no circumstance can an amendment be accommodated upon the lapse of the applicable period.
Additional charges may apply for amendments involving the Service Mode. For any inquiries, you may contact us.
Cut-off and Processing Times
I-Remit, at its option, may change its cut-off and processing times for transactions, amendment, cancellation and refund. Any transaction received after the applicable cut-off time will be treated as having been received on the next following
business day and will be processed accordingly.
Limited Liability
I-Remit, its suppliers, vendors, service providers, service companies, or their respective subsidiaries, officers, directors, agents, partners, employees or consultants shall not be liable for any direct, indirect, incidental, special, consequential
or exemplary damages beyond the sum of $500.00 (in addition to refunding the transaction amount and transaction fees), including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if company
has been advised of the possibility of such damages) resulting from negligence on the part of company, its suppliers, vendors, service providers, service companies, or their respective subsidiaries, officers, directors, agents, partners,
employees or consultants.
I-Remit shall, in no event, be liable (i) where the unauthorized payment arises from your failure to keep the security features of your I-Remit account safe or you compromised the security of your account, whether negligently or with intent;
or (ii) when you failed to provide I-Remit any notice of security issues affecting your account.
End-User License Agreement
Please read this End-User License Agreement ("Agreement") carefully before clicking the "I Agree" button, downloading or using the I-REMIT Mobile Application ("Application").
By clicking the "I Agree" button, downloading or using the Application,
you are agreeing to be bound by the terms and conditions of this Agreement.
If you do not agree to the terms of this Agreement, do not click on the "I Agree" button and do not download or use the Application.
License
I-Remit grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the Application solely for your personal, non-commercial purposes strictly in accordance with the terms of this Agreement.
Restrictions
You AGREE not to, and you will not permit others to:
a) license, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Application or make the Application available to any third party.
Modifications to Application
I-Remit reserves the right to modify, suspend or discontinue, temporarily or permanently, the Application or any service to which it connects, with or without notice and without liability to you.
Term and Termination
This Agreement shall remain in effect until terminated by I-Remit.
I-Remit may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.
This Agreement will terminate immediately, without prior notice from I-Remit, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the Application and all copies thereof
from your mobile device or from your desktop. Upon termination of this Agreement, you shall cease all use of the Application and delete all copies of the Application from your mobile device or from your desktop.
Severability
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining
provisions will continue in full force and effect.
Amendments to this Agreement
I-Remit reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide a notice prior to any new terms taking effect. What constitutes a material change will be determined
at our sole discretion.
Cookie Policy
I-Remit uses cookies on this website (the "Service"). By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on
the Service, your choices regarding cookies and further information about cookies.
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more
useful to you. Cookies can be "persistent" or "session" cookies.
How I-Remit uses cookies?
When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to
enable advertisements delivery, including behavioral advertising.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
- Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
Third-party cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
What are your choices regarding cookies
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Contact Us
If you have any concern regarding your remittance, or require assistance to cancel or amend your transaction, please contact
us. For your security, please do not include sensitive information in your email to us unless our authorized representative has informed you of the necessary documents and specified the proper mode of communication. We are here to assist you and ensure that your information is handled securely.